We recommend booking as early as possible especially for peak seasons and large events to ensure availability.

Our team will help you determine the right amount of tents and layout based on your guest count, event type, and site conditions.

We’ll need details like surface type, space dimensions, access points, and any obstacles or underground utilities.

Yes, delivery, setup, and teardown are included. Additional fees may apply for locations outside our standard service area.

Setup typically happens 1–3 hours before your event, though it may be earlier for larger or busy schedules.

We can install on grass, dirt, asphalt, and concrete. The setup method may vary depending on the surface.

We accept cash, e-transfer, and credit cards. A deposit is required to secure your booking.

Yes changes and cancellations are subject to our policy. Please refer to your contract or contact us for details.

Please check your order upon delivery and notify us right away so we can resolve the issue quickly.

Yes, our tents are designed for stability, but severe weather conditions may require adjustments or rescheduling for safety.

We monitor conditions closely and will work with you on the safest and best solution if weather becomes a concern.